Effective date: May 24th, 2024
Privacy Policy:
This Privacy Policy outlines how Showcase Plastics Ltd and Showcase Windows and Doors Ltd (“we”, “our”, or “us”) collect, use, and protect your personal information when you use our website: www.showcaseplastics.co.uk (referred to as “the Service”). By accessing or using the Service, you agree to the practices described in this policy and acknowledge your rights under the relevant data protection laws.
1. Definitions
Personal Information / Your Information refers to any data that can be used to identify a living individual, directly or indirectly.
Data Protection Legislation refers to applicable UK laws concerning personal data, such as the Data Protection Act 1988, the General Data Protection Regulation (GDPR), and the Privacy and Electronic Communications Regulations (PECR).
Computer Systems refers to any digital platform or electronic environment used to capture, manage, or process personal data.
Encrypted Connection means a secure, scrambled transmission method that ensures any data transferred is unreadable if intercepted.
Paperwork refers to physical documents created during business processes, including invoices and delivery notes.
2. What We Collect
Personal Information: When using our Service, we may request details such as full name, email address, telephone number, and postal address (including county and postcode).
Usage Data: We may collect details about how you access and interact with our website, including IP address, browser type and version, pages visited, time spent on each page, and device identifiers.
Cookies: Cookies are used to track website usage and enhance your experience. These small data files stored on your device allow us to, for example, remember login details or maintain items in your shopping basket.
3. How We Use Your Information
We use the information we collect to deliver and maintain our Service, respond to enquiries, provide customer support, communicate regarding orders, monitor Service usage, inform you of Service changes, and share with trusted third-party providers (e.g. couriers) for order fulfilment.
4. Data Retention
We will keep your personal data only for as long as necessary to fulfil your order, comply with legal obligations, resolve any disputes, and enforce agreements and policies.
5. Data Transfers
Please note that your data may be transferred to, and stored on, servers outside your local jurisdiction. If you’re based outside the UK and submit data to us, it will be transferred to and processed in the UK. By using our Service and providing your information, you consent to this transfer. We take reasonable steps to ensure your data is treated securely and in line with this policy, including appropriate security controls for any international transfers.
6. Disclosure of Information
We may disclose your personal data if legally required to do so, or to comply with legal obligations, protect our rights or property, prevent or investigate misuse of the Service, ensure the safety of our users or the public, or defend against legal claims.
7. Data Security
We restrict access to your personal data to authorised personnel only. Data is stored in secure systems accessed via encrypted connections. Any related physical documents are securely stored or destroyed when no longer required.
8. Your Rights
You have the following rights under current data protection legislation:
Right to be informed – Know how your data is used.
Right of access – Request details of the information we hold.
Right to rectification – Correct inaccurate or incomplete data.
Right to erasure – Ask us to delete your data (unless required for service delivery).
Right to restrict processing – Limit how we use your information.
Right to data portability – Receive your data in a usable format.
Right to object – Tell us not to use your data for certain purposes.
Rights related to automated decision-making and profiling – We do not engage in these activities, but if we ever do, you have the right to opt out.
9. Use of Third Parties
We may work with trusted third-party providers to help deliver our services. These partners are granted limited access to your personal data solely to carry out specific tasks on our behalf and are required not to disclose or use it for any other purpose.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, you can reach us at: 01621 842000